Key Contacts

Important Emergency Services - Phone 111

Harbourmaster - Steve Rushbrook

Phone: 0800 474 082 (day), 0800 800 033 (after hours), or 027 201 0592 

For queries relating to the Queenstown Lakes Area, please contact QLDC.


Otago Regional Council

  • Freephone 0800 474 082
  • Phone 03 474 0827 
  • Pollution hotline – 0800 800 033

Queenstown Lakes District Council

Harbourmaster 03 4410499



Coastguard is a charity, run by volunteers, dedicated to saving lives at sea. They have units placed along New Zealand's coastline and major lakes and rivers. Coastguard units consist of vessel crew, communications volunteers, air patrols, incident managers and essential support crew.

The coastguard functions rather like an automobile breakdown service, entitling you to free mechanical assistance. Boaties can become a member at

There are four branches in the Otago region:

    • Dunedin
    • Clyde
    • Queenstown
    • Wanaka lakes

For marine emergencies please dial 111 / VHF Channel 16. For other on-water assistance please call *500.

Port Otago Limited

Waitaki District Council (Oamaru)

Berthage and moorings 03 433 0300

Department of Conservation

DOC has responsibility for marine mammals and marine reserves.

Alert the Department of Conservation to a whale stranding, seal in distress or suspicious activity inside a marine reserve, by calling 0800 DOC HOT (362 468).

Ministry for Primary Industries

Poaching – 0800 4 POACHER (0800 476 224)

Land Air Water Aotearoa

Find out more about beach and fresh water quality near you:

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