Orbus Alert Level information


Under Alert Level 1, distancing is no longer required, but face coverings are still mandatory (as per government mandate 17 February 2021). 

Read the FAQS for more information about face coverings. There are exemptions, for example children under 12 years of age, students on school services, if wearing one means a driver cannot safely operate the vehicle, or if you have a physical or mental health illness or condition or disability that makes wearing a face covering unsuitable. 

In Alert Level 2,

Face coverings are mandatory. 

You should try to keep a 2m distance from one another at bus stops. Physical distancing on buses is not mandatory, but where possible, sit alone and next to the window. 

Entry is still at the front door.

It's important to track your travel scanning the COVID QR codes on buses. 


For Level 3, physical distancing increases to 2 metres on buses, so please leave a row and aisle free between other passengers. Face coverings are mandatory. Entry may be by the back door. 

This will reduce capacity even further so please only catch the bus if it’s that’s the only way you can get around.

Please be considerate and kind to fellow passengers as we all adjust to these developments.  

USE YOUR COVID APP and keep scanning to track your travel. 

Click below on Orbus Alert Levels or the FAQs for the more information. 

Frequently Asked Questions

Not sure about a few things?
Click here to see our FAQs. 


Find your timetable

Online timetables are up to date so you can plan your journey online. You can also call our customer experience team.

Orbus Queenstown timetable

Orbus Dunedin timetable


Staying informed

We encourage you to keep up to date on developments via our Facebook pages, customer service centres, or by emailing us at transport@orc.govt.nz

You can also find all your Dunedin Orbus information on the app My Little Local




If you have other questions about the service, click here to access our FAQS.

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