We value your privacy and your information with the utmost care and confidentiality. Personal information will not be shared with any parties outside of Otago Regional Council.
However, should a situation be reported to us in which we deem is an incident that involves physical harmful or the threat of physical harm, we reserve the right to share the submitted information with police.
The complete Otago Regional Council privacy policy can be found here:
Use this form to report any issues or concerns you have to Orbus.
In an emergency, call the police on 111. For non-emergencies where you feel unsafe, call the police on 105
You can report anonymously, but we encourage you to provide your contact information.
Any personal information supplied is held securely and will be kept confidential. We may use these to respond to your concerns or to follow up if more information is needed.
Bus safety
Wherever you're waiting for the bus or when you're riding a bus on the Orbus public transport network, we ask that you consider others - even those not on the bus with you. Remember that not everyone is comfortable in a crowded area or around strangers. Everyone's behaviour contributes to the environment, and together we can make these places feel safer and more welcoming to others.
Code of Conduct
Every person has the right to be treated with respect, with courtesy and remain safe, including on buses and at bus stops.
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